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How arai888 Handles Your Personal Data

At arai888, your personal data belongs to you — we collect only what we need to run your account, process your deposits via Touch 'n Go, GrabPay, Boost…

Data Collected With PurposeMalaysian Account ProtectionsYour Right to Access & CorrectSecure Storage PracticesContact Us to Exercise Rights

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Explore the Scope of This Privacy Policy

arai888 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

This policy applies to all data arai888 processes in connection with your account, whether you access our lobby from Johor Bahru or any other location in Malaysia where local law permits use of our platform. We act as the data controller for account registration details, deposit

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transaction records tied to Touch 'n Go, GrabPay, Boost dan FPX, and session logs. Data collected is used solely to operate your account, comply with applicable local legal obligations, and improve service reliability. We do not sell or trade your personal data to third parties for
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marketing purposes. Eligibility to use arai888 depends on your local law; by creating an account you confirm you are permitted to do so under the regulations that apply in your area.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

REACH OUR PRIVACY TEAM

Open a Data Request With Our Support Team

HOW WE PROTECT DATA

Browse Our Data Handling and Security Practices

Every data practice at arai888 is shaped around keeping your account information accurate, accessible only to you, and stored no longer than necessary.

Data We Collect

We collect your name, email, contact number, and payment identifiers linked to Touch 'n Go, GrabPay, Boost dan FPX when you open an account. Session timestamps and device type are also logged to detect unusual access patterns.

Cookie Usage

Cookies on arai888.com track session state and your lobby preferences — not your browsing history outside our domain. You can manage cookie settings through your browser at any time without losing your account access.

Account Security

Passwords are stored using one-way hashing. Sensitive account changes — such as updating your registered phone number or linked payment method — require a secondary verification step before they are applied.

Data Retention

We keep active account data for as long as your account remains open. After account closure, transaction records are retained for the period required by applicable Malaysian financial regulations, then permanently deleted.

Third-Party Sharing

Payment processors handling Touch 'n Go, GrabPay, Boost dan FPX transactions receive only the data needed to complete your deposit or withdrawal. No marketing partners or advertisers receive your personal identifiers from us.

Your Rights and Requests

You may request a copy of your stored data, ask us to correct inaccuracies, or ask for erasure of non-essential records at any time. Submit requests via live chat or the Help Centre and we will process them within seven days.

Frequently Asked Questions About Our Privacy Policy

If you have questions about how arai888 manages your personal data, the answers below cover the situations our account holders ask about most. For anything not addressed here, reach out through live chat or email.

We collect your full name, email address, phone number and payment-method identifiers. When you deposit via Touch 'n Go, GrabPay, Boost dan FPX, the transaction reference is logged against your account but full card or wallet credentials are never stored on our servers.

Yes. Log into your account, head to the Help Centre, and submit a data-access request. We will compile and send your data export within seven calendar days. The export includes account details, transaction history and session log summaries.

Reach our support team via live chat or email with the correction you need. Simple updates like a name spelling fix are processed within one business day; corrections that affect payment routing may take up to three days for verification.

We do not sell or rent your data to advertisers. Payment processors receive only what is needed to settle your transaction. Analytics partners receive anonymised, aggregated session data — never data that identifies you personally.

After closure, transaction and identity records are kept for the period required under applicable Malaysian financial regulations. Once that retention window closes, your data is permanently and irreversibly deleted from our systems.

Cookies maintain your session and save lobby preferences such as your preferred game category. They do not track your activity on other websites. You can disable or clear cookies in your browser settings; this does not affect your ability to log in.

Contact us immediately through live chat so we can review your recent session logs and, if necessary, lock your account while we investigate. Change your password right away and check that your registered email address has not been altered.

How arai888 Handles Your Personal Data

Open a Data Request With Our Support Team

Browse Our Data Handling and Security Practices

Data We Collect

Cookie Usage

Account Security

Data Retention

Third-Party Sharing

Your Rights and Requests

Frequently Asked Questions About Our Privacy Policy

01 What personal data does arai888 collect when I open an account?

02 Can I request a copy of the data arai888 holds about me?

03 How do I ask arai888 to correct inaccurate information on my account?

04 Does arai888 share my data with third parties or advertisers?

05 How long does arai888 keep my account data after I close my account?

06 How does arai888 use cookies and can I turn them off?

07 What should I do if I believe my arai888 account data has been accessed without my permission?

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